Privacy Policy

This privacy notice discloses the privacy practices for thesolaragents.com.

What personal data we collect and why we collect it

If we collect data from you on this website the purpose of collecting this data is to:

  1. Respond to your request for more information
  2. Subscribe you to our newsletter based on your request
  3. Enable you to contact us by email
  4. Analyze the performance and function of this website so we can continually improve it

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How we use cookies:

We use the information collected to maintain quality of our website, improve visitor engagement and for general statistical purposes. Cookies allow us to: 

  • Enhance the functionality of our website
  • Measure the performance of our website
  • Understand how our visitors use our website

Our website uses the following cookies:

Zoho PageSense

PageSense uses cookies to run tests and track visitors’ behavior on the website. Zoho PageSense collects details such as query parameters, clicks with element selectors, page scrolls, location, device type, browser type, browser language and operating system of website visitors. 

These cookies determine whether the user is part of an experiment, track user views over a variation and let serve the same variation to the user consistently over multiple visits, and, finally, track completed goals. They are also used to accelerate the future activities on your website. Zoho uses different types of cookies, local storage objects, and similar technologies, each storing a different set of data. These cookies do not interfere with the loading or functioning of the web page at all. They do not collect personally-identifying information. For additional information, review the Zoho PageSense privacy policy here: https://www.zoho.com/pagesense/cookie-policy.html

Website Forms

If you submit a form on our website, certain information is required in order to complete the intended action. We will use your information to respond to you regarding the reason you contacted us, or to fulfill the intended action. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

  • If you submit our website form to request a consultation, we will collect and store your first Name, last name, email address and telephone number if supplied.
  • If you submit our Service Inquiry form, we will also collect your zip code to ensure we can service your area.
  • If you sign up to our newsletter we will collect your name and email address.
  • If you email us by clicking one of the links on our Contact or Support pages we will store the email and its contents. The personal information will be the name you have in your email settings, your email address and any information you share in the body of your email, plus some of the usual technical information that all email systems use to deliver your emails

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Who we share your data with

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to resolve a customer inquiry / technical difficulty. We will not sell or rent your information to anyone.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may opt out of any future contacts from us at any time. You can do this at any time by contacting us via the email address or phone number given on our website.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We take precautions to protect your information. We use encryption to protect information transmitted online. We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Contact information

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (855) 777-3323 or use our contact form to email us.